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Coronavirus (COVID-19)

COVID-19 Health Resources

Our goal with this page is to have clean and concise information for our community. We encourage you to visit all sections as most of the sections pertain to us all.

Bobcat Trace - Self-Reporting Contact Tracing System

A man has on a phone headset and is typing on a keyboard at a computer. Bobcat Trace Logo is overplayed on image. Logo spells out "Bobcat Trace" and has the "O" replaced with a magnifying glass.

NOTE: The Bobcat Trace Contact Tracing System is available during the summer semester and our Bobcat Trace Team will be working on the reports received. The current goal to make contact within 24 hours of the report will remain.

The Bobcat Trace - Self-Reporting Contact Tracing System is a confidential system, used to identify people who may have been exposed to a member of the Texas State University Community with COVID-19. Texas State University students, faculty and staff can use the system to enter that they have tested positive or that they are a close contact of someone that tested positive.

For COVID-19, a close contact is defined as any individual who was within 6 feet of an infected person for at least 15 minutes starting from 2 days before illness onset (or, for asymptomatic patients, 2 days prior to positive specimen collection) until the time the patient is isolated.

COVID-19 Supervisor and Faculty Questions

Texas State Female Supervisor is meeting with an employee in her office. She is taking notes.

This form is for TXST Supervisors and Faculty to ask COVID-19 related questions about their staff or department. Questions should revolve around topics such as positive and close contact cases, as well as infectious, isolation and quarantine periods. Helpful resource for supervisors: FAQs for Faculty and Staff regarding COVID-19 webpage. Call HR for Human Resource questions at 512.245.2557 or email them at hr@txstate.edu.

Please review the FAQs below before you submit your questions to the Student Health Center. 

Submit your questions to the Student Health Center by clicking the button and log in with Duo Multi-factor Authentication.

Frequently Asked Questions

Use these buttons to navigate our frequently asked questions section.


Student Health Center Updates:

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  • Student Health Center Operations Updates

    • Hours of operation for each location have been modified, see list below for hours. Services are by appointment only, please call 512.245.2161 to make an appointment.

      Hours:

      • Student Health Center & Pharmacy MWF 8 a.m.-5 p.m. & TTH 9a.m.-5p.m.
      • Student Health Center - Round Rock MWF 9 a.m.-12 p.m. (noon) & 1-5 p.m. & TTH Closed
      • Student Health Center - Thorpe Lane TMWF 7:30 a.m. - 12 p.m. & 1 p.m. - 5 p.m. & TTH 9 a.m. - 12 p.m. & 1 p.m. - 5 p.m.

      To view upcoming closures or adjustments to the schedule, please visit our Hours and Locations webpage.

    • Pre-screening for individuals that call to make an appointment to determine if an appointment can be in-person or a telehealth visit. When visiting our lobby, patients will be screened for coughing and a positive COVID-19 test in the past 10 days. If a patient has a a

      Face masks are strongly recommended in the building to create a safer environment for our patients and staff. Patients that arrive at the clinic without a mask can request a mask at reception.

      Proper personal protective equipment (PPE) is being worn during in-person appointments by our staff.

      Telehealth visits are available to reduce the number of people in the buildings and in-person contact.

    • Texas State faculty and staff are eligible for limited services at the Texas State Student Health Center and Pharmacy including:

      • Curbside Pharmacy (512.245.3590)
      • Immunizations or TB Testing

      Due to COVID-19, some services are temporarily available for Texas State University Faculty and Staff at the Student Health Center.

      Temporary Services Available:

      • COVID-19 Testing (with an order from a Student Health Center medical provider) 
      • COVID-19 Related Sick Visit

      This is not an exhaustive list.

    • COVID-19 active infection testing is available at the main Student Health Center (SHC) for Texas State University Students, Faculty and Staff who meet our testing criteria. If you would like to be evaluated for COVID-19 testing at the Student Health Center, call the Student Health Center at 512.245.2161.

      More COVID-19 testing is available on campus through Curative Inc., for more information please visit the COVID-19 Testing section on our Services webpage.

    • The Pharmacy is open Monday/ Wednesday/ Friday 8 a.m. - 5 p.m. and Tuesday/ Thursday 9 a.m. - 5 p.m. Patients wishing to pick up prescriptions and over-the-counter medications can visit the Student Health Center, call 512.245.3590 to place an order or use the Pharmacy Online Store


What To Do If You Are Sick:

  • What To Do If You Are Sick

    • San Marcos Testing Location:

      • The Curative Testing Kiosk is located on the plaza between Flowers Hall and the Evans Liberal Arts building. The location does not require an appointment be made online.
        • Kiosk: Testing is available Monday through Friday from 8 a.m. - 5 p.m. Register for the free test by visiting the Curative Appointment website (This link works best in Safari, Chrome or Firefox). Be sure to click on "All TXST Students, Faculty, and Staff Testing Kiosk at Flowers Hall" when selecting the testing location. You may choose a date and time. 
          • Additional Testing Site:
            • San Marcos CISD - Kiosk -Located at Toyota Stadium North Parking Lot, 2601 Rattler Road , San Marcos , TX 78666, 3939 IH 35, San Marcos, TX 78666: To register for a test, visit their Curative Appointment webpage
      • Testing at Student Health Center: Our diagnostic test is performed with a nasal swab by our health care staff. COVID-19 active infection testing is available at the main Student Health Center (SHC) for Texas State University Students, Faculty and Staff who meet our testing criteria. If you would like to be evaluated for COVID-19 testing at the Student Health Center, call the Student Health Center at 512.245.2161.

      Round Rock Testing Location:

      The last day to get tested for COVID-19 through the TDEM on the Round Rock Campus was Thursday, April 29, 2021. Please see the additional testing sites section for more testing options in Round Rock.

      • Testing Sites:
        • Georgetown Public Library - Trailer - Appointment Required, 707 South Martin Luther King Jr St, Georgetown, TX 78626: To register for a test, visit the Curative Appointment webpage
        • Round Rock - Kiosk, 2008 Enterprise Dr., Round Rock, TX 78664: To register for a test, visit the Curative Appointment Webpage

      For more information about these testing options, contact the Student Health Center at 512.245.2161.

    • Stay Home Except To Get Medical Care

      • Stay home: Most people with COVID-19 have mild illness and are able to recover at home without medical care. Do not leave your home, except to get medical care. Do not visit public areas.
      • Stay in touch with your provider. Call before you get medical care. Be sure to get care if you have trouble breathing, or have any other emergency warning signs, or if you think it is an emergency.
      • Avoid public transportation: Avoid using public transportation, ride-sharing, or taxis.

      Home Isolation: Separate Yourself from Other People and Pets in your Home

      • Stay away from others: You should stay in a specific “sick room” if possible, and away from other people and pets in your home. Use a separate bathroom, if available.
    • Once you have tested positive, you will likely be asked to self-quarantine at home. Follow instructions from your healthcare provider and local health department. (Downloadable Version: Instructions for Home Care with COVID-19 (Presumed or Confirmed) Illness)

      • Monitor Your Symptoms:
        • See our Symptom & Temperature Log for help logging your symptoms and instructions on how to check your temperature.
          • If you develop emergency warning signs for COVID-19 get medical attention immediately. Emergency warning signs include*:
            • Trouble breathing
            • Persistent pain or pressure in the chest
            • New confusion or inability to arouse
            • Bluish lips or face
            • *This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning.

      • Wear a face covering
        • You should wear a facemask when you are around other people (e.g., sharing a room or vehicle) or pets and before you enter a healthcare provider’s office. If you are not able to wear a facemask (for example, because it causes trouble breathing), then people who live with you should not stay in the same room with you, or they should wear a facemask if they enter your room.
      • Cover your coughs and sneezes.
        • ​​​​​​​Cover your mouth and nose with a tissue when you cough or sneeze. Throw used tissues in a lined trash can; immediately wash your hands with soap and water for at least 20 seconds or clean your hands with an alcohol-based hand sanitizer that contains 60 to 95% alcohol, covering all surfaces of your hands and rubbing them together until they feel dry. Soap and water should be used preferentially if hands are visibly dirty.
    • If you are diagnosed with COVID-19, a case investigator from the health department may call you to check-in on your health, discuss who you’ve been in contact with, and ask where you spent time while you may have been infectious and able to spread COVID-19 to others. You will also be asked to stay at home and self-isolate, if you are not doing so already.

      • Your name will not be revealed to those you may have exposed, even if they ask.
      • Self-isolation means staying at home in a specific room away from other people and pets, and using a separate bathroom, if possible.
      • Self-isolation helps slow the spread of COVID-19 and can help keep your family, friends, neighbors, and others you may come in contact with healthy.
      • If you need support or assistance while self-isolating, your health department or community organizations may be able to provide assistance.

      Symptoms of COVID-19 can include fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, and diarrhea. If your symptoms worsen or become severe, you should seek medical care. Severe symptoms include trouble breathing, persistent pain or pressure in the chest, confusion, inability to wake or stay awake, or bluish lips.

    • While in isolation, you must stay away from others in one room-preferably with a private bathroom. If anyone enters your room, you must both wear a face mask. You should wear a face mask anytime you leave your room and might be around others. Any unnecessary interaction with others should be avoided while in isolation.

      While you are in isolation, it is very important for you to:

      • Stay home except to get medical care
      • Avoid public transportation, buses, ridesharing, or taxis
      • Separate yourself from other people and pets in your home
      • Avoid sharing items
      • Monitor your symptoms and fever (any temperature over 100 degrees F is a fever)
        • See our Symptom & Temperature Log for help logging your symptoms and instructions on how to check your temperature.
      • Cover your coughs and sneezes
      • Wear a cloth face covering if you must be around other people
      • Clean your hands and high-touch surfaces often

      Download the current Student Health Center COVID-19 Isolation Resource document for more information and helpful resources. The Isolation Resource includes:

      • 14-Day Symptom & Temperature Log
      • Instructions for Living with Someone Who Has COVID-19 (Presumed or Confirmed) Illness
      • Instructions for Home Care with COVID-19 (Presumed or Confirmed) Illness
      • Mental Health Support During Isolation/Quarantine
      • Texas State Community COVID-19 Resources
    • Texas State University COVID-19 Information: www.txstate.edu/coronavirus

      Dean of Students: Student Emergency Services Emergency Funding

      Counseling Center: Individual counseling for current students via telehealth, self-help resources, webinars and recorded presentations. Counseling Center COVID-19 Resource Webpage Appointments: 512.245.2208

      Student Health Center: Services to students: COVID-19 testing, primary care, psychiatry, pharmacy & lab. Faculty & Staff: COVID-19 testing & pharmacy. Appointments can be made: 512.245.2161

      Department of Housing and Residential Life: On-Campus student living
      www.reslife.txstate.edu
      512.245.4663

      Bobcat Balance: Bobcat Balance is a work life and employee assistance program for faculty, staff and graduate student employees in benefits-eligible positions, along with members of their households, are eligible to use the program.

      Texas State Human Resources: As a Texas State University Employee, you can use the Emergency Paid Sick Leave (ARPA). The Emergency Paid Sick Leave (ARPA) PDF is available to show how to requesting emergency sick leave on SAP.

      Community Action Inc. of Central Texas: COVID-19 relief funds for vulnerable populations who have lost their job, wages, or ability to pay rent, utilities, food, essential services and medicine are available through Community Action Inc. of Central Texas.

      Local COVID-19 Testing Sites: Search by address for testing sites on the Texas Department of State Health Services COVID-19 Testing Information Webpage.

      Local Hospitals and Urgent Care Centers: A list of local hospitals and urgent care centers near both Texas State campuses can be found on the SHC's After Hours Webpage.

       

Image of three pages from the downloadable document spread out.

Download the current Student Health Center COVID-19 Isolation Resource document, it includes:

  • Texas State Community COVID-19 Resources
  • Symptom & Temperature Log
  • Instructions for Living with Someone Who Has COVID-19 (Presumed or Confirmed) Illness
  • Instructions for Home Care with COVID-19 (Presumed or Confirmed) Illness
  • Mental Health Support During Isolation/Quarantine

Bobcat Trace and Close Contacts:

  • Bobcat Trace and Close Contact FAQs

    • Bobcat Trace is a self-reporting contact tracing system. It is a voluntary and confidential system, used to identify people who may have been exposed to a member of the Texas State University Community with COVID-19. Texas State University students, faculty and staff can use the system to submit

      There are two options for the Bobcat Trace system:

      1. Themself as a positive COVID-19 case
      2. Themself as a close contact to a case

      Self-reporting into the contact tracing system is not mandatory, but is highly recommended. This system is designed for the Texas State Community and provides resources and information specific to our population.

    • Discussions with the Bobcat Trace team are confidential. This means that your personal and medical information will be kept private and only shared with those who may need to know, like your health care provider.

      Your name will not be revealed to those you came in contact with. The Bobcat Trace team will only notify your close contacts that they might have been exposed to COVID-19 on a specific date.

    • For COVID-19, a close contact is defined as anyone who was within 6 feet of an infected person for at least 15 minutes starting from 2 days (48 hours) before the person began feeling sick until the time the patient was isolated.

      Person Exposure To Recommended Precautions for the Public
      Individual who has had close contact(< 6 feet for ≥ 15 minutes)
      • Person with COVID-19 who has symptoms (in the period from 2 days before symptom onset until they meet criteria for discontinuing home isolation; can be laboratory-confirmed or a clinically compatible illness)
      • Person who has tested positive for COVID-19 (laboratory confirmed) but has not had any symptoms (in the 2 days before the date of specimen collection until they meet criteria for discontinuing home isolation)
      • Stay home until 14 days after last exposure and maintain social distance (at least 6 feet) from others at all times
      • Self-monitor for symptoms
        • Check temperature twice a day
        • Watch for fever*, cough, or shortness of breath, or other symptoms of COVID-19
      • Avoid contact with people at higher risk for severe illness from COVID-19
      • Follow CDC guidance if symptoms develop
      All others than those with a known risk exposure
      • Possible unrecognized COVID-19 exposures in the U.S. communities
      • Practice social distancing and other personal prevention strategies
      • Be alert for symptoms
        • Watch for fever*, cough, or shortness of breath, or other symptoms of COVID-19
        • Check temperature if symptoms develop
      • Follow CDC guidance if symptoms develop

      *For the purpose of this guidance, fever is defined as subjective fever (feeling feverish) or a measured temperature of 100.4°F (38°C) or higher. Note that fever may be intermittent or may not be present in some people, such as those who are elderly, immunocompromised, or taking certain fever-reducing medications (e.g., nonsteroidal anti-inflammatory drugs [NSAIDS]).

    • If you are a close contact, or someone who was within 6 feet of an infected person for at least 15 minutes, you should be tested for COVID-19. The best time to get a test is 5-7 days after your exposure. If you get a test too soon, it will not be accurate.

      San Marcos Testing Locations:

      • Curative On-Campus Testing Kiosk: The Curative Testing Kiosk is located on the plaza between Flowers Hall and the Evans Liberal Arts building. Testing is available Monday through Friday from 8 a.m. – 5 p.m. Pre-register for the free test by visiting Curative Appointment Website (Link works best in Safari, Chrome or Firefox) or register onsite.
      • Testing at Student Health Center: COVID-19 active infection testing is available at the main Student Health Center (SHC) for Texas State University Students, Faculty and Staff who meet our testing criteria. If you would like to be evaluated for COVID-19 testing at the Student Health Center, call the Student Health Center at 512.245.2161.
        • Testing Process: When you call, you will be scheduled with a provider for a Telehealth visit to evaluate your symptoms and/or risk factors. If it is determined that you meet our testing criteria, you will be scheduled for a COVID-19 test. When arriving for your scheduled test, please wait in your car and follow instructions when you are called.
        • COVID-19 Testing Type at SHC: Our diagnostic test is performed with a nasal swab by our health care staff. This molecular PCR test collects samples of cells and fluids from the respiratory system through the patient's nasal cavity. This test diagnoses for active coronavirus infection. Some common side effects from the testing include nasal irritation and nosebleeds.

      Round Rock Testing Location:

      • Curative Testing at the Student Health Center - Round Rock: Texas State University has partnered with the Texas Division of Emergency Management to bring free COVID-19 testing to the Round Rock campus. The FREE COVID-19 testing will be available at the Student Health Center in the St. David’s School of Nursing Building, Suite 116. Testing will be offered on Tuesday and Thursday afternoons from 2 p.m. to 6 p.m. You may pre-register for testing at the COVID-19 Test Webpage (Link works best in Safari, Chrome or Firefox) or register onsite.

      For more information about these testing options, contact the Student Health Center at 512.245.2161.

    • If you have been in close contact with someone who has COVID-19, a contact tracer from the health department might contact you to inform you that you’ve been exposed to COVID-19.

      The contact tracer will help identify the dates of your quarantine. The contact tracer can also provide resources about COVID-19 testing in your area.

      • Self-quarantine means staying home, monitoring your health, and maintaining social distancing (at least 6 feet) from others at all times.
      • If you need to be around other people or animals in or outside of the home, wear a cloth face covering. This will help protect the people around you.
      • If you need support or assistance with quarantine, your health department or community organizations may be able to provide assistance. The Bobcat Trace team can connect Bobcats with resources specifically for Texas State University students, faculty and staff.

      You should take your temperature twice a day, watch for symptoms of COVID-19, and notify your health department if you develop symptoms. You should also notify people you had close contact with recently if you become ill, so they can monitor their health. If your symptoms worsen or become severe, you should seek medical care. Severe symptoms include trouble breathing, persistent pain or pressure in the chest, confusion, inability to wake or stay awake, or bluish lips or face.

    • If you have been around someone who was identified as a close contact to a person with COVID-19, you should closely monitor yourself for any symptoms of COVID-19. You do not need to self-quarantine.