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Student Health Center
Texas State Student Health Center About Us Impact Statements

Impact Statements

2019-2020 Impact Statement

IMPACT STATEMENT 2019-2020 The SHC supports the academic and personal success of all students by providing public health leadership to the campus community and accessible, inclusive health and wellness services. SERVICES PROVIDED: Primary Care, Urgent Care, Sexual and Reproductive Health, Travel Health, Telehealth, Psychiatry, Sports Medicine, Laboratory Tests, COVID-19 Testing, Contact Tracing, X-Rays, Pharmacy, Over-The-Counter Medications, 24 Hour Ask A Nurse Service, and Health Promotion Services. The Student Health Center Building is 25,000 square feet. Built in 2004 – when TXST enrollment was 26,306 compared to 38,187 today! It has 22 exam rooms, one procedure room and one observation room. Lab, X-Ray and Pharmacy are on site. There were 5,423 new clinic patients this year. SHC - Round Rock had a 38% increase with 915 total patient visits. SHC - Thorpe Lane had a 60% increase with 1,796 total patient visits. Top Reasons for Visits 1. Mental Health 2. Cold/flu/sore throat 3. STI Screenings 4. GYN Problems 5. Contraceptive Services 6. Immunizations 7. Allergies/Allergy Injections 8. Skin Conditions 9. COVID-19 Screenings 10. Urinary tract infections and symptoms. There were 31,190 Total Patient Contacts. 3,681 Telehealth Visits. 1,898 COVID-19 Tests. 18,698 Primary Care, Sexual and Reproductive Health and Sports Medicine visits. 5,581 Allergy, Immunization, STI Screening and Travel Health visits. 1,674 Psychiatry visits. 26,337 Lab Tests. 632 X-Rays. 22,688 Prescriptions and OTCs. 40,590 Call Center calls. 1,777 Flu Shots given. Health Promotion Services: Health Promotion Services works to create and sustain a healthy campus environment at Texas State. We strive to promote healthy behaviors and provide tools for students to succeed personally and academically. Award Winning Peer Educators: Healthy Cats and Men Against Violence. President of MAV, Student Organization Leader Award and Boko Lifetime Achievement Award. President of Healthy Cats, Texas State Student Employee of the Year. MAV Advisor, Registered Student Organization Advisor of the Year In 2019-2020, HPS (Health Promotion Services) had 20 outreach events, reached 8,040 students through outreach events, 258 health presentations, reached 18,128 students through presentations and trained 45 peer educators. SHC Employment: 6 Physicians, 2 Psychiatrists, 6 Nurse Practitioners, 4 Registered Nurses, 13 Nursing Staff (LVNs and MAs), 3 Pharmacy Staff, 3 Lab and X-Ray Staff, 3 Health Educators, 1 Marketing Coordinator, 3 Health Information Management, 1 Information Technology, 6 Administration, 8 Billing/Front Office Staff, 59 Full Time Staff, 1 Graduate Assistant, 20 Contract/Part Time Staff, 30 Student Employees. Student Scholarship: Thanks to generous staff donations three $1,000 scholarships were awarded to Student Health Center student employees this year. Patient Satisfaction Survey Results: 91% of students were seen within 15 minutes of their appointment time. 91% always or frequently got an appointment when needed. 99% said that the SHC offers a welcoming and inclusive environment. Digital Reach: The SHC received 258,387 Google searches. The SHC has 2,111 likes on Facebook and 2,531 followers on Twitter. This year, the SHC homepage received 74,158 views. The TXST COVID-19 webpage received 622,934 views. The TXST Roadmap and Dashboard received 20,497 views. The SHC Advisory Committee consists of 12 student members and 2 Faculty/Staff members. New Services This Year: COVID-19 PCR Testing: The SHC offers daily COVID-19 testing for students, faculty and staff. Telehealth Services: (including phone and video visits) were added in March as a safety precaution for the pandemic and to serve students who were no longer on campus due to online classes. Curbside Service and Online Pharmacy OTC Store: Pharmacy added curbside service and an online OTC store to better serve customers and limit traffic in the SHC building. Occupational Health Program: including spirometry and respiratory fit testing offered as a part of the university respiratory protection program. Campus Advocate: In partnership with the Hays Caldwell Women’s Center, added a Campus Advocate to provide support, resources, and advocacy for students who have experienced sexual violence. COVID-19 Response: COVID-19 testing program offers daily testing at the San Marcos location. Testing for university surveillance is also performed. Telehealth visits were added and can be used for most of the SHC visit types. COVID-19 Dashboard was created for the Texas State Roadmap webpage. COVID-19 Supervisor and Faculty Question Online Form was created to allow TXST Supervisors and Faculty to ask COVID-19 related questions about their staff or department. The SHC San Marcos location added two negative pressure exam rooms. Athletic COVID-19 screening is performed by the Student Health Center and the Director of the SHC also serves on the Sun Belt Advisory Panel tasked with developing safety protocols for teams. Pharmacy added curbside service and an online over-the-counter medicine store. The SHC Director provided extensive consulting and medical advice for the university response plan. The Director was named Chief Medical Officer for the university and was chair of the Health, Wellness and Safety workgroup for the Roadmap plan. In addition, the Director served on the workgroups for Commencement Planning, Continuity of Intercollegiate Athletics, and was the university representative on the Hays County Emergency Management Committee. Academic Support: Internships/Preceptorships/Observation hours were provided for students in the following areas of study: Nurse Practitioners, Clinical Laboratory Science, Athletic Training, Health Information Management, Marketing and Student Affairs and Higher Education. Awards and Achievements: Dr. Emilio Carranco, Director of the SHC, received the VPSA Leadership Award and the Texas State University System Regent’s Staff Excellence Award. Public Health Leadership: SHC Staff serve as members of Retention Council, Bobcat Preview, Title IX Collaborative, Planning Committee for Texas Association Against Sexual Assault, Health Information Management Advisory Board, Hay County Emergency Management Committee and TXST Health, Wellness and Safety workgroup.
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