Student Health Center Impact Statement
2018-2019 Impact Statement
![IMPACT STATEMENT 2018-2019 The SHC supports the academic and personal success of all students by providing public health leadership to the campus community and accessible, inclusive health and wellness services. SERVICES PROVIDED: Primary Care, Urgent Care, Women’s Health, Travel Health, Psychiatry, Sports Medicine, Laboratory Tests, X-Rays, Pharmacy, Over-The-Counter Medications, 24 Hour Ask A Nurse Service, and Health Promotion Services. The Student Health Center Building is 25,000 square feet. Built in 2004 – when TXST enrollment was 26,306 compared to 38,666 today! It has 22 exam rooms, one procedure room and two observation rooms. Lab, X-Ray and Pharmacy are on site. 17,708 total individual students were served by Clinic, Pharmacy and Health Promotions. There were 6,063 new clinic patients this year. Top Reasons for Visits 1. Cold/Flu/Sore Throat 2. Mental Health 3. STI Screenings 4. GYN Problems 5. Immunizations 6. Contraceptive Services 7. Urinary tract infections and symptoms 8. Abdominal/gastrointestinal problems 9. Tuberculosis screenings 10. Annual physical/GYN exams. There were 33,490 Total Patient Contacts. 21,825 Primary Care, Women’s Health and Sports Medicine visits. 6,234 Allergy, Immunization, STI Screening and Travel Health visits. 1,828 Psychiatry visits. 30,834 Lab Tests. 667 X-Rays. 27,962 Prescriptions and OTCs. 46,224 Call Center calls. 2,465 Flu Shots given. What Patients Are Saying: “[The Student Health Center] genuinely cares about the students mental and physical health.” “Health Centers always accommodates to my schedule and staff is extremely knowledgeable.” “I have always felt welcomed and comfortable coming to the Health Center. “[The Student Health Center] makes it their duty to see everyone, even if they can’t afford it.” - TXST Students. Health Promotion Services: Health Promotion Services works to create and sustain a healthy campus environment at Texas State. We strive to promote healthy behaviors and provide tools for students to succeed personally and academically. What students are saying: “[Health Promotion Services] knows how to deliver the presentation in a way that allows students to understand. Knows what she’s talking about Very professional!” “This presentation was very entertaining and educational. It wasn’t uncomfortable at all.” “Presentation was very informative and the presenter was knowledgeable and funny.” Award Winning Peer Educators: Healthy Cats and Men Against Violence. Healthy Cats won Annual Program of the Year. In 2018-2019, HPS (Health Promotion Services) had 20 outreach events, reached 6,972 students through outreach events, 303 health presentations, reached 16,525 students through presentations and trained 45 peer educators. SHC Employment: 6 Physicians, 2 Psychiatrists, 6 Nurse Practitioners, 4 Registered Nurses, 11 Nursing Staff (LVNs), 3 Pharmacy Staff, 3 Lab and X-Ray Staff, 3 Health Educators, 1 Marketing Coordinator, 3 Health Information Management, 1 Information Technology, 5 Administration, 10 Front Office Staff, 58 Full Time Staff, 1 Graduate Assistant, 17 Contract Staff, 24 Student Employees. Student Scholarship: Thanks to generous staff donations three $1,000 scholarships were awarded to Student Health Center student employees this year. Patient Satisfaction Survey Results: 90% of students were seen within 15 minutes of their appointment time. 94% always or frequently got an appointment when needed. 98% rated the courtesy and respect of their provider as excellent. 98% rated the care they received as excellent. 99% said that the SHC offers a welcoming and inclusive environment. Digital Reach: The SHC received 258,387 Google searches. The SHC has 2, 069 likes on Facebook and 2,638 followers on Twitter. This year, the SHC homepage received 41,523 views. The SHC Advisory Committee consists of 14 student members and 2 Faculty/Staff members. New Services This Year: SHC – Thorpe Lane: SHC – Thorpe Lane opened in February 2019 in partnership with Athletics. The clinic offers primary care and sports medicine. The clinic had 1,119 visits this year. Collaborative Care Center: The Collaborative Care Center is an on-site integrated counselor added in partnership with the Counseling Center. Transgender Care: The SHC added affirming hormone therapy services for students who are transgender. 16 students were served since the program started. Academic Support: Internships/Preceptorships/Observation hours were provided for students in the following areas of study: Nurse Practitioners, Clinical Laboratory Science, Athletic Training, Health Information Management and Public Health. Leadership: SHC staff serve as members of the University Safety Committee, Bobcat Preview, Emergency Operations Committee, Alcohol and Drug Advisory Council and Title IX Collaborative, Retention Council, Foster Care Advisory Council, Texas State Employee Wellness Team and Texas State Health Information Management Advisory Board. We’re not just in San Marcos. The Student Health Center Round Rock location is 1,675 Square feet in the Nursing Building. There were 666 total patient visits. In 2017, the SHC completed the AAAHC review and site visit, receiving the maximum three-year accreditation award from AAAHC](http://www.txstate.edu/cacheef09839e61d485ec422fcb8435b3b6fc/imagehandler/scaler/gato-docs.its.txstate.edu/jcr:5aec5002-7280-4755-b0c5-d44d850006e8/2018-2019%2BSHC%2BImpact%2BStatement.png?mode=fit&width=2633)
Past Fiscal Year's Impact Statements
![IMPACT STATEMENT 2017-2018 The SHC supports the academic and personal success of all students by providing public health leadership to the campus community and accessible, inclusive health and wellness services. SERVICES PROVIDED: Primary Care, Women’s Health, Travel Health, Psychiatry, Sports Medicine, Laboratory Tests, X-Rays, Pharmacy, 24 Hour Ask A Nurse Service, and Health Promotion Services. The Student Health Center Building is 25,000 square feet. Built in 2004 – when TXST enrollment was 26,306 compared to 38,666 today! It has 22 exam rooms, one procedure room and two observation rooms. Lab, X-Ray and Pharmacy are on site. Top Reasons for Visits 1. Throat infections 2. Anxiety/depression/ADHD 3. Contraceptive services 4. Immunizations 5. GYN problems 6. STI screenings 7. Urinary tract infections and symptoms 8. Tuberculosis screenings 9. Annual physical/GYN exams 10. Allergy injections. There were 32,471 Total Patient Contacts. 22,003 Primary Care, Women’s Health and Sports Medicine visits. 6,036 Allergy, Immunization, STI Screening and Travel Health visits. 1,742 Psychiatry visits. 28,904 Lab Tests. 606 X-Rays. 25,144 Prescriptions and OTCs. 47,266 Call Center calls. 2,152 Flu Shots given. What Patients Are Saying: “[The Student Health Center is] amazing, I will miss this place when I graduate.” “I’ve always felt safe and welcome coming in.” “[The Student Health Center] staff is kind, seems to genuinely care.” “Always has appointments and great staff.” - TXST Students. Health Promotion Services: Health Promotion Services works to create and sustain a healthy campus environment at Texas State. We strive to promote healthy behaviors and provide tools for students to succeed personally and academically. What students are saying: “This was an excellent presentation. Our presenter is very intelligent and informative. She seems to genuinely care about whether or not we are properly able to discuss and understand the topics.” “The presenters were very engaging and the presentation was very informative and appealing.” Award Winning Peer Educators: Healthy Cats and Men Against Violence. Healthy Cats won Annual Program of the Year. Men Against Violence won Student Organization Leader of the Year. In 2017-2018, HPS (Health Promotion Services) had 16 outreach events, reached 7,267 students through outreach events, 289 health presentations, reached 16,320 students through presentations and trained 40 peer educators. SHC Employment: 6 Physicians, 2 Psychiatrists, 6 Nurse Practitioners, 4 Registered Nurses, 11 Nursing Staff (LVNs), 3 Pharmacy Staff, 3 Lab and X-Ray Staff, 3 Health Educators, 1 Marketing Coordinator, 3 Health Information Management, 1 Information Technology, 6 Administration, 7 Front Office Staff, 56 Full Time Staff, 1 Graduate Assistant, 18 Contract Staff, 20 Student Employees. Student Scholarship: Thanks to generous staff donations four <img alt=](http://www.txstate.edu/cacheac5d833b955fd3b78c0a18fdc657be80/imagehandler/scaler/gato-docs.its.txstate.edu/jcr:a14c49f9-fdd6-40ad-ac42-c16d07e598c9/2017-2018%2BSHC%2BImpact%2BStatement.png?mode=fit&width=1317)
2017-2018 SHC Impact Statement
(PDF, 1 MB)
![IMPACT STATEMENT 2016-2017 The SHC supports the academic and personal success of all students by providing public health leadership to the campus community and accessible, inclusive health and wellness services. SERVICES PROVIDED • Primary Care • Women’s Health • Travel Health • Psychiatry • Sports Medicine • Laboratory Tests • X-Rays • Pharmacy • 24 Hour Ask A Nurse Service • Health Promotion Services Student Health Center Building 25,000 Square feet Built in 2004 – when TXST enrollment was 26,306 compared to 38,808 today! 22 Exam rooms, 1 procedure room and 1 observation room. Lab, X-Ray and Pharmacy on site. Top Reasons for Visits Throat infections Anxiety/depression/ADHD Contraceptive services Immunizations GYN problems STI screenings Urinary tract infections and symptoms Tuberculosis screenings Annual physical/GYN exams Allergy injections 33,449 Total Patient Contacts 22,590 Primary Care, Women’s Health, Sports Medicine visits 6,131 Allergy, Immunization, STI Screening, Travel Health visits 1,752 Psychiatry Visits 25,558 Lab Tests 764 X-Rays 23,168 Prescriptions and OTCs 51,228 Call Center calls 1,762 RN triage phone calls 2,377 Flu Shots given What Patients Are Saying “[The Student Health Center] has a welcoming and judgment free environment. They offered additional screenings to help with mental health issues.” “All staff are super sweet, helpful and understanding. I love this Health Center.” “[The Student Health Center] is always welcoming and keeps student information private. They also always help you find what’s best for you and your wallet.” - TXST Students. Health Promotion Services: Health Promotion Services works to create and sustain a healthy campus environment at Texas State . We strive to promote healthy behaviors and provide tools for students to succeed personally and academically. “The discussion about real scenarios was good. Great job, thank you!” “The presentation was great and I loved how the presenter engaged the class in the conversation.” Award Winning Peer Educators Healthy Cats and Men Against Violence Spirit of Engagement Award 2017, NASPA BACCHUS Initiatives, Region III Spring Conference, Texas Woman’s University. HPS (Health Promotion Services) In 2016-2017, HPS: • 12 Outreach Events • Reached 5,750 students through outreach events • 230 Health Presentations • Reached 15,552 students through presentations • Trained 30 Peer Educators SHC Employment Physicians Psychiatrists Nurse Practitioners Registered Nurses Nursing Staff (LVNs) Medical Technologists Pharmacists Health Educators Marketing Coordinator Full Time Staff Contract Staff Student Employees Student Scholarship Thanks to generous staff donations two <img alt=](http://www.txstate.edu/cache2647ffb50791b0a890e824cf3a8c5ce0/imagehandler/scaler/gato-docs.its.txstate.edu/jcr:e4898a63-2ce0-4066-b5dd-76a111465fd7/SHC_ImpactStatement_2017_Web-01.png?mode=fit&width=1319)
SHC_ImpactStatement_2017
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SHC Infographic
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