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What Our Patients Think About Us

"[The Student Health Center] has a welcoming and judgement free environment. They offered additional screenings to help with mental health issues."

"All staff are super sweet, helpful and understanding. I love this Health Center."

"[The Student Health Center] is always welcoming and keeps student information private. They also always help you find what's best for you and your wallet."

The comments above and word graph below were comprised from the comments that our students left while completing our Spring 2017 Patient Satisfaction Survey. The size of the word in the word graph correlates directly to how many times it was used by our patients to describe their experience while at the Student Health Center. Complete our Patient Satisfaction Survey for an opportunity to tell us what you think about the Student Health Center!

The largest words in the graph are Welcoming, Kind, Friendly, Clean, Helpful. Smaller words included understanding, affordable, great service, professional, quick, inclusive, safe, accomodating, nice, caring.

Patient Satisfaction Survey

Cartoon graphic of the outside of the Student Health Center Building.

The Student Health Center conducts a Patient Satisfaction Survey once each semester (fall and spring) as a way to measure students’ experiences while visiting the Student Health Center. This survey is completely anonymous.

All patients who saw a medical provider or a Nurse Clinic nurse during our survey run time, received an offer for the survey when they checked out at Cashiers. Students who completed the survey, were anonymously entered into a drawing to win a prize. Patients do not leave any identifying information on surveys.

96%

Always or frequently got an appointment when needed.

90%

Said they were seem within 15 minutes or less of their appointment time.

99%

Said that the SHC offers a welcoming and inclusive environment.

99%

Understood why a mental health evaluation is an important part of a complete health assessment

91%

Rated the courtesy and respect of their provider as excellent.

89%

Rated the courtesy and respect of their nurse as excellent.