Appointments

We are an appointment-only facility. You must make an appointment in order to see a medical provider.

How to make a medical appointment:

• Clinic:
  • Online Appointments
  • Phone number (512) 245-2167
• View our clinical services

What to know about making appointments:

• About the Online Appointment system:
  • The first time you use the Online Appoinment system, you will be asked to register and set up a user name and password.
  • When setting up your account, you must enter your full name as it appears in the University database. For example, if your name is Michael J. Smith, but you go by Mike, you must enter Michael.
  • All Online Appointment confirmation e-mails are sent to your Texas State e-mail address
• Helpful hints for when you call:
  • Please be in a quiet place with your:
    • Texas State student ID number
    • Paper
    • Pen
    • Class schedule
    • Calendar
  • If needed, please check your temperature before you call.
• Nurses answer the appointment lines.
  • If there is more than one appointment reason, please tell the nurse. The appointment may need to be split so more serious problems can be taken care of first.
  • Sometimes a medical appointment is not needed and the nurse may be able to give you self-care advice.
• Appointments are limited, so if you must cancel your appointment, please call (512) 245-2167, option 1, or you may cancel your appointment online . Please do so as soon as possible so we can fit in people who are in need of medical care.

• There are special instructions for the following appointment reasons:
  • Well woman exams
  • Allergy injections
  • Physicals
  • TB tests

• Read about our class excuse policy.

Patient information:

• Please try to be here at least 10 minutes before your appointment.
• If you have never filled out a Report of Medical History form, you will need to do so before your first appointment. If it has been more than two years since your last appointment, a new Report of Medical History form must be filled out. Please print the Report and bring the completed form to your appointment.
• See who can use the Student Health Center.

Payment methods accepted here:

• Payment is expected at the time of service.
• The Student Health Center accepts cash, checks, MasterCard, Visa, American Express, Discover Card, Bobcat Bucks and Texas State's optional student insurance plan.
• Please note that if you are not currently a registered student but are eligible to use the clinic, you will be required to pay a fee to see a doctor or nurse.
• Students with urgent medical conditions who cannot pay will NOT be refused necessary treatment.
• Registered students do not pay a fee to be seen by a medical provider, but may incur charges for lab, x-ray, pharmacy or other services.